#23. How does messaging on the Marketplace work — will I get notified when a buyer reaches out?
Everyone
Audience: Sellers and buyers on the Marketplace.
Short answer: Yes. When someone messages you about a listing,
you'll get an email + push notification (and a count on the bell
icon). Tap the push and you land on the exact thread the
message came from. Replies are real-time, with read receipts and
typing indicators — same as a regular chat.
What you'll see
- Push notification on your phone the moment a buyer messages
you. - Email as well, in case the push is missed.
- Unread count on the notification bell at the top right of
the site, alongside chat unreads. - Tap any of the above to jump straight to the conversation.
Inside a Marketplace conversation
- Real-time — messages appear instantly on the other person's
phone, no refresh needed. - ✓ Seen mark on your last message once the other person reads
it. - Typing indicator (three dots) when they're typing.
- Reconnecting… banner if your phone briefly loses signal —
goes away when the connection is back. - Background reconnects during long conversations — when a
session token rotates, the thread reconnects in <1s without
interruption.
Notes / gotchas
- Tap deep-links to the right thread. Sellers with multiple
active buyer conversations on the same listing land in the
thread the message came from, not a generic inbox. - Account handles stay private until you message. Your Venmo
/ CashApp etc. only appear on the listing in masked form; full
handles surface in the conversation when you choose to share. - Saved listings (♡) and Messages are two separate things
— Saved is your wishlist; Messages is the conversation thread
with the seller.
Video
- File:
videos/23-marketplace-messaging.mp4(to be
recorded) - Suggested length: 45–60 seconds
- Suggested script:
1. Buyer taps Message Seller on a listing (5s)
2. Cut to seller's phone — push lands, tap, deep-links to thread
(10s)
3. Live exchange showing typing indicator + ✓ Seen (15s)
4. Brief signal drop → Reconnecting… banner → recovery (10s)
5. Back at home screen, show notification bell with unread
marketplace count (10s)
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