Audience: Players (ordering), team managers (confirming).

Short answer: Players open the uniform package, confirm sizes
pre-pulled from My Sizing, pick a payment method, and submit. The
order shows as Awaiting Payment Verification until the team
manager confirms payment — at which point it auto-activates and
shows up on the vendor sizing report. Card payments via Stripe
auto-confirm without manual approval.

Step-by-step (player)

1. From the team dashboard, open Uniforms and pick the
   uniform package you want.
2. The order form pulls your shirt size, pants size, jersey
   name, and player number from your My Sizing profile (FAQ
   #19).
3. Pick the per-item options shown for that package.
4. Pick a payment method (Venmo, CashApp, Zelle, Apple Pay,
   Cash, or Credit Card via Stripe — depending on what your team
   accepts).
5. Submit. The order now shows in My Orders as either:
   - Awaiting Payment Verification (Venmo/CashApp/etc.) —
   pay the team via that method, then wait for the manager to
   confirm receipt.
   - Paid / Confirmed automatically (Stripe Card) — no
   manager action needed.

Step-by-step (manager)

1. Open Manage → Orders for your team's uniforms.
2. For each order in Awaiting Payment Verification: confirm the
   payment landed (Venmo/CashApp/etc.) and click Mark Paid (or
   the confirm action on the order row).
3. The order flips to active and appears on the vendor's sizing
   report so you can place the bulk order.

What happens behind the scenes

• Stripe-card uniform payments use the same payment intent flow as
  team balance payments. Webhook completion auto-flips the order
  status.
• Non-Stripe orders sit in Awaiting Payment Verification until
  the manager confirms — no auto-clearing on those.
• The 2026-04-27 fix corrected an issue where the order page was
  showing missing values for player number / jersey name even
  when the player had saved them on My Sizing. The form now
  correctly pulls from your saved profile.

Notes / gotchas

• No manual confirm for Stripe card orders — they auto-activate
  on webhook. If you don't see one auto-confirm, check that Stripe
  is fully connected (FAQ #5).
• Players still missing sizing can be flagged via the Uniform
  Sizing Report banner (FAQ #21) before you place the bulk order.
• The manager confirms receipt of the payment, not the quality
  of the order itself. Item options on the order are locked once
  it's submitted (re-submit if something needs to change).

Video

• File: videos/20-uniform-orders.mp4 (to be recorded)
• Suggested length: 75–90 seconds
• Suggested script:
  1. Player opens uniform package, sees pre-filled sizing (15s)
  2. Picks Venmo, submits, sees Awaiting Payment Verification
  (10s)
  3. Cut to manager view — show order in queue, click Mark Paid
  (15s)
  4. Order flips to active, shows on vendor report (10s)
  5. Cut back: another player picks Card, submits, sees order
  auto-activate without manager click (15s)
  6. Note that other payment methods still work (5s)