#16. What is the 1-week-before tournament FINAL NOTICE, and what does the Keep / Drop link do?
Team Leaders
Finance Role
Players
Audience: Players (FINAL NOTICE), team leaders / FINANCE role
(drop decision link).
Short answer: When a tournament is exactly 7 days away, every
registered player who hasn't paid yet gets a FINAL NOTICE email
with a pay link. At the same time, their team admins get an email
with a one-click Keep on Event / Drop From Event link so they
can free the spot if the player won't pay in time.
What the player gets
- Email subject:
[TPN] FINAL NOTICE — Pay for {event title} or be dropped - Body explains they have an unpaid balance for that tournament
and includes a pay link that drops them on the team payment
page. - If they pay before the event, no further action is required.
What the team admin gets
- Email naming each player who hasn't paid for that event.
- For each player, a single-click decision link that opens a
page with two buttons: - Keep on Event — leaves the registration alone.
- Drop From Event — voids the entry-fee transaction,
unregisters the player, deletes their RSVP, and frees the line
spot. (Same effect as the Manage Tournament Lines → Remove
flow described in FAQ #1.)
What happens behind the scenes
- A scheduled job (
send_event_final_notices) fires daily and
picks up tournaments exactly 7 days from today with at least one
unpaid registration. - For each unpaid player, the FINAL NOTICE email goes out and a
decision link is generated for each team admin. - When the admin clicks Drop From Event, the platform runs the
same drop sequence as the manual Remove button: void transaction,
set registration tounregistered, delete RSVP, free the spot.
Notes / gotchas
- Decision links are tokenized and one-click. No login required
— admins can act from email on a phone. - Dropping a player here is final from the email's perspective —
if the player pays after the drop, you'd have to re-register them
manually. - The FINAL NOTICE only fires for tournaments exactly 7 days
out, not 8 and not 6. If your team needs additional cadences,
the weekly balance email (every Wednesday) catches all unpaid
balances regardless of event timing.
Video
- File:
videos/16-final-notice.mp4(to be recorded) - Suggested length: 60 seconds
- Suggested script:
1. Show a player's inbox with the FINAL NOTICE email (10s)
2. Click pay link, land on team payment page (10s)
3. Switch to admin's inbox — show drop decision email (10s)
4. Click Drop From Event, show the resulting page + freed
line spot (20s)
5. Mention the cron timing (7 days exact) (10s)
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