All FAQs

#9. How do I create a private group chat with my teammates?

Team Leaders Players

Audience: Players, leaders.

Short answer: On the chat page, click New Group, give it a
name, pick the teammates you want, and submit. You're the owner — use
the gear icon at the top of the room to add or remove members later.

Step-by-step (web)

  1. Open Chat from your team dashboard.
  2. Click the gold New Group button at the top of the page (icon:
    group of people).
  3. In the modal:
    - Enter a Group Name (e.g. Saturday Squad).
    - Browse teammates grouped by role. Use the search box to
    narrow down. Tick the people you want to invite.
    - You can also create the group with no one and invite people
    later.
  4. Click Create Group.
  5. You're dropped into the new room.

Step-by-step (mobile)

  1. Open the Chat tab.
  2. Tap + NEW PRIVATE GROUP at the top.
  3. Same as web — name the group, pick teammates, create.

Managing the group (owners)

Open the room and tap the gear icon at the top:

  • Add teammates to the group at any time.
  • Remove someone if they leave the squad.
  • Archive the group when you're done with it (the room
    disappears from active list; it can be unarchived).

Leaving a group (non-owners)

  • Web: leave button at the top of the room.
  • Mobile: tap the leave icon at the top. One tap and you're out.
    Other members see a "[name] left the chat" notice.

Notes / gotchas

  • 10-group cap per team per person. You can own up to 10 active
    group chats on a given team. The New Private Group modal shows
    your current count vs the cap. Archive old groups to free a slot.
  • Team owners can see — but not read — your group. On the chat
    management page, team owners see a Member Group badge for
    groups players created (with the creator's name), but cannot read
    the conversation. They can archive a group if needed (e.g. if
    someone reports it).
  • Pinned messages, scroll-back history, image thumbnails all
    work the same as in regular chats — see FAQ-to-be-written about
    pinning if you need a refresher.

Video

  • File: videos/09-new-private-group.mp4 (to be recorded)
  • Suggested length: 45–60 seconds
  • Suggested script:
    1. Open Chat, click New Group (5s)
    2. Name group, search teammates, tick a couple, create (15s)
    3. Show the new room and gear icon (10s)
    4. Show adding a member, removing a member, archiving (20s)
    5. Show non-owner view + leave button (10s)

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